Darmstadt Service
For all questions about Darmstadt, the Tourist and City Information Office with Darmstadt Shop on Luisenplatz is the first port of call.
The Darmstadt Marketing team provides expert advice on sights, leisure activities and cultural highlights and gives valuable tips on how to discover Darmstadt on your own or take part in a city tour.
In addition to a large selection of classic Darmstadt souvenirs - such as postcards, mugs and small souvenirs - with motifs of the most important sights, the Darmstadt Shop presents a modern shop-in-shop system and has three clear focal points:
Souvenirs relating to the UNESCO World Heritage Site Mathildenhöhe Darmstadt, an extended range of lilies in cooperation with SV Darmstadt 98 and exclusive products from ESA.
Whether you are a design lover, soccer fan or space enthusiast - the Darmstadt Shop combines local identity, sport and science in a special way and offers the right piece of Darmstadt for every target group.
Service offers:
- Free WLAN "Darmstadt WiFi"
- Mobile phone charging facility
- Free drinking water
Refill partner:
You can refill your own drinking bottle with tap water free of charge in all participating stores and restaurants.
Contact
Tourist and city information with Darmstadt Shop
Luisenstraße 12
64283 Darmstadt
Tel.: +49 6151 - 1345-13
Fax: +49 6151 - 1347-5858
information@
darmstadt.de
Opening hours:
Monday to Friday: 8 am to 6 pm
Saturday: 10 am to 6 pm
Closed on bank holidays.
Special opening hours
Shrove Tuesday until 2 p.m.
Heinerfest Monday until 1 p.m.
Christmas Eve and New Year's Eve until 1 p.m.
Infopoint Mathildenhöhe
Saturday and Sunday 10 am to 5 pm
Infopoint at the Large Glückert House, Alexandraweg 23. Please note: Access to the Large Glückert House is not possible without steps.
Refill station: top up your water bottle
In the Darmstadt Shop, as well as in all cafés, bars and shops with this sticker on the window, it is possible to have tap water filled up free of charge in a container that you bring with you.
Darmstadt online shop
Online shop of Mathildenhöhe Darmstadt
Certified accessibility
The Darmstadt tourist office is certified by the project „Reisen für Alle“ (Travel for All). In particular, travellers with a handicap shal be given reliable information on the extent to which tourist facilities are accessible to the disabled at the destination.
You can find the complete report here.
Further information about accessibility of sights and institutions in Darmstadt can be found here.